Chatsettu Chatsettu
🛒 For E-commerce & Online Stores

Every "Where's My Order" Question.
Answered Instantly.

A customer checking delivery status or your return policy at 11 PM doesn't have to wait for support to open tomorrow — your AI employee answers instantly, every time.

Create My AI Employee → See How It Works

✅ No credit card required  •  ✅ 5 minute setup  •  ✅ Free plan available

Every Support Ticket Is a Customer Waiting.

The same handful of questions come in dozens of times a day — order status, COD availability, return window. Answering them one by one eats hours your small team doesn't have.

What Your AI Employee Handles For E-commerce & Online Stores

Trained on your own information — never makes anything up.

📦

Order & Delivery Questions

Answers delivery timelines, COD availability, and shipping questions instantly, straight from your store's policies.

↩️

Returns & Exchanges

Explains your return and exchange policy clearly, cutting down repetitive back-and-forth with customers.

🛍️

Product & Pricing Queries

Answers product availability and pricing questions 24/7, even after your support team has logged off.

Built for How India Actually Talks

Most chatbot tools handle plain English fine but struggle the moment a customer mixes Hindi and English in the same sentence — which is exactly how most Indian customers actually type. Chatsettu automatically replies in whichever language, or mix of languages, the customer uses — Hindi, English, Hinglish, and 8 other Indian scripts — with zero setup.

One AI Employee. Everywhere.

No WhatsApp API, no complicated setup — just a link and a QR code that work everywhere you already are.

🌐

Website Widget

Have a website? Add a chat bubble in 1 minute.

🔗

Share Link

Put it in your Instagram/Facebook bio, story, or as your ad's destination link.

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QR Code

Print it at the front desk. Customers scan and start chatting instantly.

Simple Pricing

Start free. Upgrade when you're ready.

Starter

For testing it out

₹0
  • ✓ 1 AI Agent
  • ✓ 200 Messages
  • ✓ Share Link + QR Code
  • ✓ Lead Capture
Get Started Free
⭐ Most Popular

Pro

For a growing ecommerce

₹699
  • ✓ 5 AI Agents
  • ✓ 5,000 Messages
  • ✓ Website Embed Widget
  • ✓ Human Handoff
Choose Pro →

Frequently Asked Questions

How much does an AI chatbot cost for an online store in India?
Chatsettu's Pro plan is ₹699/month for 5,000 messages — enough for most small and growing online stores. A free plan is also available to try it first with no card required.
Do I need any coding or technical setup?
No. You give it your store's policies (website link, PDF, or just type it in) and the AI trains itself. Most stores are live in under 10 minutes — no developer needed to embed the widget either, just paste one line of code.
Can it check live order status from my order management system?
Not automatically — Chatsettu answers from the information and policies you've given it, not by looking up a live order ID in your backend. For a specific order status, it captures the customer's details and hands the query to your team.
Does it understand Hindi or Hinglish?
Yes — this is one of Chatsettu's core strengths. It automatically replies in whichever language (or mix of Hindi/English) the customer types in, without any setup.

Ready To Hire Your First AI Employee?

Start building your AI-powered ecommerce assistant today. Free forever to start.

Create My AI Employee →

No credit card required • 5 minute setup • Cancel anytime